Shipping policy
Shipping Policy | Londia Jewelry
1. General Information
At Londia Jewelry, every order is handled with the utmost care to ensure your jewelry arrives safely and beautifully packaged.
We offer secure worldwide shipping from our logistics centers in Istanbul, New York, and Dubai, depending on product availability and destination.
2. Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Custom or made-to-order items may require additional processing time (typically 7–14 business days) before shipping.
You will receive an email with tracking details once your order has been dispatched.
3. Shipping Methods & Delivery Times
We work exclusively with trusted carriers such as DHL, FedEx, and UPS for fast and reliable delivery.
Estimated delivery times:
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Turkey & Europe: 2–5 business days
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USA & Canada: 3–7 business days
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Middle East: 2–6 business days
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Other International Destinations: 5–10 business days
Delivery times may vary depending on customs clearance and local carrier schedules.
4. Shipping Fees
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Free Shipping: Orders above $200 USD qualify for complimentary express shipping worldwide.
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Orders below this threshold may incur a standard shipping fee calculated at checkout.
5. Customs & Duties
International orders may be subject to customs duties, import taxes, or local VAT charges based on the destination country.
These fees are the responsibility of the customer and vary by region.
Londia Jewelry has no control over these additional charges.
6. Tracking Your Order
Once your order is shipped, you will receive an email confirmation with a tracking link.
You can track your order anytime using the tracking number provided.
If you experience any issues with delivery, please contact our support team at londiajewelry@gmail.com.
7. Packaging & Insurance
Every Londia Jewelry piece is carefully inspected, securely packaged, and fully insured during transit.
Your order will arrive in signature Londia packaging — elegant, gift-ready, and safe.
8. Delivery Issues
If your package arrives damaged or is lost in transit, please notify us immediately at londiajewelry@gmail.com.
We will open a claim with the carrier and arrange for a replacement or refund according to our policy.
9. Contact Us
For any shipping-related inquiries, please reach out to our Customer Care team:
📧londiajewelry@gmail.com
🌐 www.londiajewelry.com
Londia Promise
Every shipment reflects our commitment to quality, trust, and timeless elegance.
We ensure each piece reaches you safely — wherever you are in the world.