Terms of service

Londia Terms of Service

1. Introduction
Welcome to Londia. These Terms of Service (“Terms”) govern your use of our website and the purchase of jewelry and related products (“Products”) from Londia Jewelry (“Company,” “we,” “our,” or “us”). By accessing our website or purchasing from us, you agree to these Terms. Please read them carefully.

2. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts in your state of residence to use our website or purchase Products.

3. Orders & Acceptance

• By placing an order through our website, you are making an offer to purchase the Products selected.

• All orders are subject to acceptance. We may refuse or cancel any order if payment cannot be processed, if there is an error in product information, or if Products are unavailable.

• Once accepted, we will confirm your order by email.

4. Product Information & Variations
We make every effort to display accurate descriptions, measurements, and images. However, Products are handcrafted, and slight variations in weight, dimensions, or appearance (±10%) may occur.

5. Pricing & Payment

• Prices are listed in U.S. dollars and include applicable taxes where required.

• We accept major credit cards and other payment methods as shown on our site.

• If your payment provider refuses or reverses a charge after delivery, you must return the Products to us within 3 business days.

6. Shipping & Delivery

• Orders are shipped to the address provided by you.

• Delivery times are estimates only. We are not liable for delays caused by carriers.

• Risk of loss passes to you once the Product is delivered.

7. Returns & Right of Withdrawal

• You may return most Products within 14 calendar days of delivery for a full refund, provided they are unused, undamaged, and include all certificates, packaging, and receipts.

• To initiate a return, contact us at [insert U.S. support email/phone].

• Return shipping is your responsibility unless the Product is defective or we shipped the wrong item.

8. Exclusions from Returns
The following Products are not eligible for return or refund:

• Customized or personalized items (including engraved or resized jewelry).

• Products showing signs of wear, damage, or alteration.

• Products without their original certificate, invoice, or packaging.

9. Warranty & Care
We guarantee the authenticity of all diamonds and precious materials sold. Products may also include a lifetime warranty covering manufacturing defects. Normal wear, damage, or unauthorized alterations are not covered.

10. Limitation of Liability
To the fullest extent permitted by law:

• Our liability is limited to the amount paid for the Product giving rise to the claim.

• We are not liable for indirect, incidental, or consequential damages.

11. Dispute Resolution & Governing Law

• These Terms are governed by the laws of the State of [insert state, e.g., New York].

• Any disputes must first be attempted to resolve amicably. If unresolved, disputes will be subject to binding arbitration in [state/city], except where prohibited by law.

12. Modifications
We may update these Terms from time to time. Updates will be effective upon posting on our website.

13. Contact Us
For questions, concerns, or requests under these Terms, please contact us at:

info@londiajewelry.com

 📞 +1 (929) 496-9242

📍 Londia Jewelry Inc., 285 Fulton Street, One World Trade Center, 85th floor, Suite 8500. New York/NY, New York New York 10007, United States.